Online Banking

FirstBank Florida offers you the ability to manage your account in a fast, secure and convenient manner, 24/7, and anyplace that you can connect to the Internet. FirstBank Florida's online banking portal is a great tool that saves you time, and streamlines your banking and bill-paying -- imagine no more checks to write, envelopes to stuff or stamps to buy. Log on to www.firstbankfla.com and see all that you can do, with a click of a mouse, including:

  • Obtain information about your account balances in a secure and efficient manner
  • View account statements for the last two cycles
  • Transfer funds between accounts
  • Initiate stop-payment orders
  • Request a change of address
  • Reorder checks
  • Order duplicate account statements
  • Order duplicates of checks or deposit tickets
  • Make an account payment
  • Request check cancellations
  • View cancelled checks
  • Apply for loans and credit cards*
  • Personalized information
  • Make transactions in real-time

* Subject to credit approval.

Mobile Banking

Enjoy secure anywhere, anytime access to your accounts. Convenience and simplicity are now right at your fingertips.

  • Check account balances
  • View account history
  • Get account details
  • Transfer funds between accounts
  • Make loan transfer payments1

Frequently Asked Questions:



Q: What is the FirstBank Florida Mobile Service?

A: FirstBank Florida Mobile Service will give you instant connectivity to your accounts anywhere, anytime using the browser on your mobile device. Our Mobile Service allows you to check account balances, view account history, get account details, transfer funds between accounts and make loan transfer payments.

Q: Do I need to sign up for Mobile Banking with FirstBank Florida?

A: If you are already signed up for Internet Banking with FirstBank Florida, you will have the ability to enroll in Mobile Banking services by selecting the options link within the Internet Banking Site. If you are not an Internet Banking user simply visit www.firstbankfla.com or any branch office to sign-up for Internet banking. Once you are an Internet Banking user, you will have the capability to use Internet banking by enrolling and downloading the desired service and app for your specific phone model.

Q: Does Mobile Banking at FirstBank Florida cost anything?

A: Mobile Banking at FirstBank Florida is absolutely FREE...just like the Internet Banking. FirstBank's objective is to provide you with FREE 24/7, convenient access to your accounts whether you are using your computer, mobile device or telephone. However, depending on the rate plan with your mobile service provider, you may incur charges when accessing the Internet. Please verify before accessing any Internet sites.

Q: Will the FirstBank Florida Mobile Service work on all mobile devices?

A: Most models of phone are compatible with Mobile banking. A list of phones supported and services available for each model is provided for your review.

Q: How do I access FirstBank Florida Mobile Service?

A: An application is downloaded to your phone that allows direct access to your account information. You also have the capability to use text messages to ask about your account balance, obtain support and many other features.

Q: Do I need a special password for my FirstBank Florida Mobile Service?

A: Simply use the login and password you use to access your Internet Banking online account. Just note, however, that you must be signed up for Internet Banking to access your accounts.

Q: What accounts can I access with FirstBank Florida Mobile Service?

A: FirstBank Florida Mobile Service allows you to access any of your accounts available for access within Internet Banking.

Q: How do I view my account information?

A: During the enrollment process, you have the option to select which accounts you would like to see when using Mobile banking. At any time, you are able to change, add or remove specific accounts by accessing the Internet Banking site and managing your Mobile Banking service.

Q: Can transfers be made using FirstBank Florida Mobile Service?

A: Transfers can be made using FirstBank Florida Mobile Service. The transfer’s page will list all approved online transfer accounts.

Q: Can I access my Commercial Accounts with the FirstBank Florida Mobile Service?

A: Yes. You can utilize it for "view only" features.

Q: Is FirstBank Florida Mobile Service secure?

A: All standard Internet Banking security features are applied at login, including dual authentication.

As a security precaution, however, please always remember to click the "Log Off" link when you finish your online session.

For more information, visit any of our FirstBank Florida branches.


1 Loan Transfer payments within FirstBank accounts.

Must be signed up for Internet Banking in order to utilize mobile banking. Must have a mobile phone with a valid data plan and access to mobile phone service. Normal mobile carrier charges apply. Internet Banking terms and conditions apply. FirstBank Florida is a division of FirstBank Puerto Rico. Member FDIC.