First Line Customer Center

FirstBank is committed to service you in the most convenient and efficient manner for you.

Through our customer service line, FirstLine from FirstBank, you can obtain information about our hours of operation, location of our branches, information about our products and services (how to apply for and manage them), and advice about a variety of banking topics.

Customer Center (1-866-456-2265)

Telephone service available every day, during office hours
Toll Free: 1-866-456-2265
Fax: 305-740-7339
Or contact us by email

Mailing Address:

FirstBank Florida
701 Waterford Way Suite. 800
Miami, FL 33126

Online forms and applications: Available 24 hours a day